Senior IT Business Analyst

Tracking Code
501-175
Job Description

• Reports To: Associate Vice President, Project Integration and Delivery


• Department: Information Technology


• Office Location: Charles Town, WV


• FLSA Status:Exempt


• Date Posted:  January 1, 2013


• Date Closing: Open Until Filled
  Synopsis of Role:

The Senior IT Business Analyst is responsible for developing a strong relationship with internal business customers, working with business customers to understand and document current processes and identify areas where processes could be improved through changes to the process and/or enhancements to the system. 

Essential Functions: 

• Analyzes business practices throughout American Public University System (APUS) departments and utilize this information to influence process improvements.


• Understands, analyzes, interprets and documents process workflows.


• Analyzes information obtained from management to conceptualize and define operational problems.


• Designs new and improved processes utilizing knowledge or performance data, metrics, and process interdependencies.


• Analyzes business processes to define the functional and detailed requirements and works with the team to design specifications and approach.


• Studies and analyzes information about alternative courses of action to determine which plan will offer the best outcomes.


• Develops metrics to track business process improvements within both the Information Technology Department and business organization.


• Oversees the transition to new processes and conducts continuous review and updates to ensure that changing business unit conditions are met.


• Leads discovery sessions, publishes meeting minutes and assures all action items are completed within the timeframe set.


• Consults with business process owners to obtain additional information during system development in order to evaluate an alternative approach.


• Conducts system demonstrations and coordinates the creation of user guides.


• Prepares User Acceptance Testing (UAT) documentation and leads the user acceptance testing effort with the responsible business process owner.



• Performs other duties as assigned.
  Work Environment:




• Standard office environment in Charles Town, WV.




• Travel required to Manassas, VA location as needed.
  Required Skills




• Proven leadership ability, with strong interpersonal skills.



• Ability to set and manage priorities and projects with tight deadlines in a fast paced environment.


• Excellent written and oral communication skills with the ability to articulate ideas to technical and non-technical audiences.


• Keen attention to detail, and the ability to self-motivate and direct.


• Superior analytical, evaluative, and problem solving abilities.



• Ability to motivate others, and work in a team oriented, collaborative environment.
  Required Experience




• Bachelor's degree in a relevant field required; advance degree preferred.



• Seven to ten years experience working in Information Technology as a Business Analyst.


• Understanding and experience with one or more process methodologies such as Six Sigma, Lean or CMMi.


• Exposure to Information Technology development methodologies such as Agile or Rational Unified Process (RUP).


• Experience with design and development of Web application. 


• Understanding of relational database concepts.
  Job Location
  Charles Town, West Virginia, United States
  Position Type
  Full-Time/Regular